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Dear Stanford Hotel Guest,
Thank you for choosing to stay at a Stanford Hotels & Resorts property. We are proud of our accommodations and consider your satisfaction to be our number one priority. While we hope you have enjoyed your stay, we also recognize that there is always room for improvement. With this in mind, we ask that you take a minute to fill out the form below - your feedback will help us to make sure that we are doing the best job we can to provide you with the most comfortable and enjoyable stay possible.
Which property did you stay at?
Fernie Stanford Resort
Grande Prairie Stanford Hotel
Was this your first stay with us?
Yes
No
How did you hear about the Stanford Hotels & Resorts?
Have stayed at the Stanford Hotels & Resorts before
Website
Company selected the hotel
A friend or relative recommended
Travel agency recommended
Saw when passing by
Yellow Pages
Advertising
Accommodation Guide
Other
How did you make your reservation?
Hotel directly
1-800 number
Internet
Travel agent
Did not make my own reservation
Did not have a reservation
What was the purpose of your visit?
Pleasure
Business
Family related
Group event
Other
Stanford Staff
1. In general, what was the level of friendliness from the Stanford Staff?
Excellent
Good
Fair
Needs Improvement
2. How was the level of professionalism from our front desk staff?
Excellent
Good
Fair
Needs Improvement
3. How was the accuracy of your reservation?
Excellent
Good
Fair
Needs Improvement
4. How was your check-in process?
Excellent
Good
Fair
Needs Improvement
5. How did our staff handle your questions/concerns?
Excellent
Good
Fair
Needs Improvement
6. How was your check-out process?
Excellent
Good
Fair
Needs Improvement
Your Hotel Room
1. What was the level of cleanliness of your guestroom?
Excellent
Good
Fair
Needs Improvement
2. How was the general appearance & comfort of your room?
Excellent
Good
Fair
Needs Improvement
3. How were the room supplies & amenities?
Excellent
Good
Fair
Needs Improvement
4. How would you rate the maintenance (plumbing, appliances etc)?
Excellent
Good
Fair
Needs Improvement
Feel free to provide any general comments regarding your stay at a Stanford Hotel/Resort
Thank you for taking the time to fill out our Stanford guest survey!
To show our appreciation, you will receive via email a coupon for $10 off your next stay at a Stanford Property.
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